Thank you for shopping at IRAMA Home.

Due to international shipping from China and the nature of our products, all sales are final.

1. No Returns
We do not accept returns or exchanges once an order has been shipped.
International return shipping is not supported.

2. No Refunds
Refunds are not available for change of mind, incorrect orders, or delayed delivery caused by customs or carriers.

3. Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
You must provide clear photos or videos of the issue.
After verification, we will offer:
- A replacement item, or
- Store credit, or
- Partial or full refund (case by case)

4. Order Cancellation
Orders can only be canceled within 12 hours of purchase.
Once processing or shipping has started, cancellation is not possible.

5. Shipping Responsibility
By placing an order, the customer agrees to our shipping and no-return policy.

For any issues, please contact:
support@iramahome.com

Refund & Return Policy – IRAMA Home
    •    Thank you for shopping at IRAMA Home.
    •    All orders are shipped internationally from China.
    •    We do not accept returns due to international shipping logistics.
    •    All sales are final once the order has been shipped.
    •    Refunds are available only for damaged or defective items.
    •    Any issue must be reported within 48 hours of delivery.
    •    Clear photo or video evidence is required for review.
    •    Refunds are processed only after verification is completed.
    •    Approved refunds will be issued to the original PayPal payment method.
    •    Shipping costs are non-refundable.
    •    Customers are responsible for providing a correct shipping address.
    •    Orders shipped to an incorrect address provided by the customer are not refundable.
    •    Orders can be canceled within 12 hours of purchase only.
    •    Once an order is processed or shipped, cancellation is not possible.
    •    Opened or used essential oils are non-refundable.
    •    Aroma oils and fragrance products are non-returnable once opened.
    •    Items damaged due to misuse or improper handling are not eligible for refunds.
    •    We reserve the right to refuse refunds that do not meet our policy conditions.
    •    All payments are securely processed via PayPal.
    •    Buyer and seller protection apply according to PayPal policies.
    •    For refund or order inquiries, please contact: support@iramahome.com